Shipping & Returns

 

Shipping

Pure Modern Living currently ships to the 48 Contiguous States.  We offer free shipping* on thousands of qualifying products with orders over $79.  Items eligible for our free shipping program will be indicated with this symbol on each product page. 

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Most orders will ship out within 1-2 business days of purchase and will take 1-5 days in transit depending on your location.  For any additional questions please Contact Us and we would be happy to assist you! 

*Oversize & Heavy items do not qualify for our free shipping programs.  Shipping fees for these items will be calculated at checkout.

Returns Policy

You may return most new, unopened items within 15 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).  If the return is as a result of buyers remorse (changed your mind) returns will still be accepted within 15 days of delivery but will be subject to a 15% restocking fee and you will be responsible for the cost of return shipping.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (2 to 3 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.